Refund policy

No Return or Exchange Policy

At Hot Scooters LLC DBA Salento Scooters, we strive to ensure that every customer is satisfied with their purchase. Due to the nature of motor vehicle sales and in accordance with Florida state law, all sales of motorcycles and gas scooters are final. Therefore, we have implemented the following No Return or Exchange Policy for all online purchases:

1. All Sales Are Final
   Once a motorcycle or gas scooter is purchased online, it is considered a final sale. Under no circumstances will returns or exchanges be accepted.
   
   
2. Pre-Purchase Consideration
   We strongly encourage all customers to thoroughly review the product specifications, descriptions, and images provided on our website before making a purchase. If you have any questions or need further information, please contact our customer service team prior to completing your purchase.
   
   
3.  Inspection and Acceptance
   Upon delivery, customers are advised to inspect their vehicle immediately. Any discrepancies or damages must be reported to our customer service team upon delivery. Failure to report within this timeframe will be deemed acceptance of the vehicle as is.
   
   
4. Manufacturer Warranties
   Many of our motorcycles and gas scooters come with manufacturer warranties. Please refer to the specific warranty information provided with your vehicle for details on coverage and claims. Our team is available to assist with any warranty-related inquiries.
   
   
5. Customer Support
   Our customer service team is committed to providing support and assistance. Should you have any questions or concerns regarding your purchase, please contact us at 954-923-3155 or email us info@salentoscooters.com. We are here to help ensure your satisfaction to the best of our abilities within the bounds of our policy.